The Online Participant Tracking System (OPTS) is a versatile participation tracking, case management, data aggregation and reporting tool that can be tailored to meet the diverse needs of any program. OPTS enables program management and staff, along with evaluation team members, to manage all aspects of a variety of programs online. OPTS further addresses the challenges presented by decentralized service delivery approaches by enabling staff to interact and collaborate online throughout the duration of the funded program. OPTS can operate either as a sole data capture and reporting solution for small programs / organizations, or work in concert with existing data systems, to provide a configurable case management or class management solution for specific programs within an organization. Through its extensively configurable enrollment and case management functions, as well as its broad reporting and data export capabilities, OPTS provides organizations and programs of all sizes a robust solution to manage the full life cycle or one or many programs and grants.
OPTS Metrics – Tracking By External Output
OPTS enables management staff to track progress against plan metrics in real time, including unduplicated enrollment by external output, hours completed to date, participation rates and completion rates. Each external output can be expanded to the site level to track metrics by clicking the icon, which allows program management staff to monitor metrics at the partner and site level.